Privacy Policy

Introduction

My Countertop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, stone sourcing service, visualization tools, and related app features.

Information We Collect

1. Account Information

• Email address (required for account creation)
• Name (optional, if provided via Google Sign-In)
• Profile picture (optional, if provided via Google Sign-In)
• User ID (automatically generated)

2. Project and Image Data

• Project descriptions, dimensions, drawings, delivery country, and material references you provide
• Images you upload or send, such as rooms, countertops, stone slabs, sketches, or splashbacks
• Visualization results created from your uploads where you use the visualizer
• Images may be stored locally on your device and in our secure cloud database where account features are used

3. Usage Data

• Inquiry, contact, visualization, and browsing activity
• Credit usage for free or paid visualization features
• Feature usage statistics

4. Purchase Information

• Transaction IDs
• Purchase amounts and currency
• Receipt data (for purchase verification)
• Platform information, such as web or iOS

How We Use Your Information

We use the information we collect to:

• Respond to stone sourcing, fabrication, packing, and shipping inquiries
• Review project details, images, drawings, and material references
• Provide and maintain visualization tools where available
• Manage your account and visualization credits
• Process payments for digital features where applicable
• Store project, inquiry, and visualization history for your convenience
• Improve our services and user experience
• Communicate with you about your account or our services

Data Storage and Security

• Your data is stored securely using Supabase, a trusted cloud database service
• All data is encrypted in transit and at rest
• We implement Row Level Security (RLS) to ensure users can only access their own data
• Images may be stored locally on your device and in our secure cloud database depending on the feature used
• We retain your data for as long as your account is active or as needed to provide services

Third-Party Services

We use the following third-party services:

Your Rights

You have the right to:

• Access your personal data stored in our system
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Export your data where technically available, such as project history, visualization history, and images
• Withdraw consent for data processing
• Opt out of certain data collection practices

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.